Privacy Policy
Introduction
This Privacy Policy describes how CREATIVE JUNGLE
and its affiliates (collectively "CREATIVE
JUNGLE, we, our, us") collect, use, share, protect or otherwise process
your information/ personal data through our website http://creativejungle.in
(hereinafter referred to as Platform). Please note that you may be able
to browse certain sections of the
Platform without registering with us. We do not offer any
product/service under this Platform outside India and your personal data
will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service
offered on the Platform, you expressly agree to be bound by the terms
and conditions of this Privacy Policy, the Terms of Use and the
applicable service/product terms and conditions, and agree to be
governed by the laws of India including but not limited to the laws
applicable to data protection and privacy. If you do not agree please do
not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or
otherwise interact with us during the course of our relationship and
related information provided from time to time. Some of the information
that we may collect includes but is not limited to personal data /
information provided to us during sign-up/registering or using our
Platform such as name, date of birth, address, telephone/mobile number,
email IDand/or any such information shared as proof of identity or
address. Some of the sensitive personal data may be collected with your
consent, such as your bank account or credit or debit card or other
payment instrument information or biometric information such as your
facial features or physiological information (in order to enable use of
certain features when opted for, available on the Platform) etc. all of
the above being in accordance with applicable law(s) You always have the
option to not provide information, by choosing not to use a particular
service or feature on the Platform. We may track your behaviour,
preferences, and other information that you choose to provide on our
Platform.
This information is compiled and analyzed on an aggregated basis. We will
also collect your information related to your transactions on Platform and
such third-party business partner platforms. When such a third-party
business partner collects your personal data directly from you, you will
be governed by their privacy policies. We shall not be responsible for the
third-party business partner’s privacy practices or the content of their
privacy policies, and we request you to read their privacy policies prior
to disclosing any information. If you receive an email, a call from a
person/association claiming to be from CREATIVE JUNGLE seeking any
personal data like debit/credit card PIN, net- banking or mobile banking
password,we request you to never provide such information. If you have
already revealed such information, report it immediately to an appropriate
law enforcement agency.
Usage- We use personal data to provide the services you request. To the
extent we use your personal data to market to you, we will provide you
the ability to opt-out of such uses. We use your personal data to assist
sellers and business partners in handling and fulfilling orders;
enhancing customer experience; to resolve disputes; troubleshoot
problems; inform you about online and offline offers, products,
services, and updates; customize your experience; detect and protect us
against error, fraud and other criminal activity; enforce our terms and
conditions; conduct marketing research, analysis and surveys; and as
otherwise described to you at the time of collection of information. You
understand that your access to these products/services may be affected
in the event permission is not provided to us.
Sharing- We may share your personal data internally within our group entities,
our other corporate entities, and affiliates to provide you access to
the services and products offered by them. These entities and affiliates
may market to you as a result of such sharing unless you explicitly
opt-out. We may disclose personal data to third parties such as sellers,
business partners, third party service providers including logistics
partners, prepaid payment instrument issuers, third-party reward
programs and other payment opted by you. These disclosures may be
required for us to provide you access to our services andproducts
offered to you, to comply with our legal obligations, to enforce our
user agreement, to facilitate our marketing and advertising activities,
to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our services. We may disclose personal and
sensitive personal data to government agencies or other authorized law
enforcement agencies if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal
process. We may disclose personal data to law enforcement offices, third
party rights owners, or others in the good faith belief that such
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy
Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or
personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or disclosure,
loss or misuse we adopt reasonable security practices and procedures.
Once your information is in our possession or whenever you access your
account information, we adhere to our security guidelines to protect it
against unauthorised access and offer the use of a secure server.
However, the transmission of information is not completely secure for
reasons beyond our control. By using the Platform, the users accept the
security implications of data transmission over the internet and the
World Wide Web which cannot always be guaranteed as completely secure,
and therefore, there would always remain certain inherent risks
regarding use of the Platform. Users are responsible for ensuring the
protection of login and password records for their account.
Data Deletion and Retention- You have an option to delete your account by visiting your profile
and settings on our Platform, this action would result in you losing all
information related to your account. You may also write to us at the
contact information provided below to assist you with these requests. We
may in event of any pending grievance, claims, pending shipments or any
other services we may refuse or delay deletion of the account. Once the
account is deleted, you will lose access to the account. We retain your
personal data information for a period no longer than is required for
the purpose for which it was collected or as required under any
applicable law. However, we may retain data related to you if we believe
it may be necessary to prevent fraud or future abuse or for other
legitimate purposes. We may continue to retain your data in anonymized
form for analytical and research purposes.
Your Rights- You may access, rectify, and update your personal data directly
through the functionalities provided on the Platform.
Consent- By visiting our Platform or by providing your information, you
consent to the collection, use, storage, disclosure and otherwise
processing of your information on the Platform in accordance with this
Privacy Policy. If you disclose to us any personal data relating to
other people, you represent that you have the authority to do so and
permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal data over the Platform or any partner
platforms or establishments, consent to us (including our other
corporate entities, affiliates, lending partners, technology partners,
marketing channels, business partners and other third parties) to
contact you through SMS, instant messaging apps, call and/or e-mail for
the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the
Grievance Officer at the contact information provided below. Please
mention “Withdrawal of consent for processing personal
data” in your subject line of your communication. We may verify such
requests before acting on our request. However, please note that your
withdrawal of consent will not be retrospective and will be in accordance
with the Terms of Use, this Privacy Policy, and applicable laws. In the
event you withdraw consent given to us under this Privacy Policy, we
reserve the right to restrict or deny the provision of our services for
which we consider such information to be necessary.
Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We may
update this Privacy Policy to reflect changes to our information
practices. We may alert / notify you about the significant changes to
the Privacy Policy, in the manner as may be required under applicable
laws.
Name and Address of the Company: CREATIVE JUNGLE, MUMBAI
Contact us: +91 988 718 38 38
Time: Monday - Friday(9:00 am - 06:00 pm)
Refund and Cancellation policy
In any case no refund will be provided to visitor